Questionnaire for caravan park owners

The purpose of this is to gather feedback on the park managers who
managed your park for you. Please remember that no-one knows your park
as well as you do, so that anyone who comes in will have some lack of
knowledge and expertise for the individual aspects of your park.
The feedback should concentrate on the generic aspects of the job and how
well the managers undertook their roles.
*Park name:
*Park email address:
*Owners details:
*Managers names:
Dates of contract:

Customer management:
Please comment on how well did the managers perform this task?
For instance, did the number of complaints increase, decrease or
stay the same.
Were the normal services supplied to the acceptable standards.
Comments:

Staff Management:
Please comment on how well did the managers perform this task?
For instance, were your staff happy working with the managers, was all the
normal work completed as required, were there any staffing problems and
were they dealt with effectively.
Comments:

Repairs, maintenance and grounds
Please comment on how well did the managers perform this task?
For instance, were all the routine tasks completed according to schedule,
was all the machinery in good condition on your return, were the grounds
up to or better than you usual standard on your return.
Comment:

Office procedures
Please comment on how well did the managers perform this task?
For instance, were all of your records up to date, were all of the bookings
made correctly, were all deposits processed, was the financial management
completed correctly.
Comment:

Cleaning
Please comment on how well did the managers perform this task?
For instance, was any cleaning to be undertaken by the managers completed
to the required standard. Please make any comments
Comment: